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Frequently Asked Questions
Booking Procedure
How do I make a reservation?
What is the payment policy?
What credit cards do you accept?
Do you offer group rates?
Do you offer gift certificates?
Why should I use City Sprint Vacations™?

Travel Information
How early should I arrive to catch my train?
Is it okay to bring food on board?
What do I do with my luggage?

How do I make a reservation?
Phone City Sprint Vacations™ at 416-915-2515 or 1-866-642-2241 or contact your professional travel agent.

What is the payment policy?
Full payment due at time of booking.
For certain non-air packages, the passenger may request the following payment structure:
Deposit: $50.00 per person due at time of booking
Balance: 31 days prior to departure

What credit cards do you accept?
Visa and MasterCard are accepted for all reservations.

Do you offer group rates?
Yes. Special group rates are available for bookings of 10 or more rooms per night.

Do you offer gift certificates?
Yes. Phone City Sprint Vacations™ at 416-915-2515 or 1-866-642-2241 for details.

Why should I use City Sprint Vacations™?
The expert travel team at City Sprint Vacations™ are rail vacation specialists. We know all the best hotels, tours and trains and will plan your vacation using our superb volume buying power and expertise.

How early should I arrive to catch my train?
Plan on arriving at the station at least 35 minutes prior to your departure. This will give you sufficient time to board your train. If you have received a train voucher from us, we recommend arriving at the train station a minimum of 60 minutes prior to departure in order to exchange the voucher for your train ticket (if required).

Is it okay to bring food on board?
Yes, eating and drinking are permitted on most trains.

What do I do with my luggage?
Storage compartments are available on most trains, and are located at train car entrances or above the seats.

train vacations with via rail, amtrak, and rail europe to montreal, toronto, quebec city, niagara falls, ottawa, boston, new york, washington, london, amsterdam, paris and more. escorted rail travel tours as well.